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Here's a question for you Blockbuster.
Likeshine
gamer_wolf
Why the hell don't you have some sort of policy that encourages people to take care of the DVDs and game discs? Yesterday I had to deal with a customer who was somewhat pissed when he saw his movie freeze up as it was playing. I'm lucky there was another copy of the movie available and I checked the back of the disk myself and saw no scratches that were severe. Didn't see him today, so hopefully the disk played through.

This is why I don't rent that much anymore since people don't take care of these disks.